Shipping policy

📦 Shipping Policy

Thank you for shopping with us! We are committed to providing fast and reliable delivery services across the UAE. Please read our shipping policy carefully for details on how your order will be processed and delivered.

🚚 Delivery Service Provider

We partner with Quiqup to handle all local deliveries within the United Arab Emirates. 

📍 Delivery Areas

We currently deliver to all major cities and regions across the UAE

  • Dubai

  • Abu Dhabi

  • Sharjah

  • Ajman

  • Ras Al Khaimah

  • Umm Al Quwain

  • Fujairah

⏱ Delivery Time

  • Orders placed before 5 PM will be processed the next business day.

  • Delivery time: 1–2 business days (depending on your location and order volume).

  • No deliveries on public holidays.

💸 Delivery Fees

  •  AED 22 (Free for orders over AED 200)

  • Delivery fees are calculated at checkout and are non-refundable once the order has been shipped.

 

❗ Delivery Issues

If you miss a delivery attempt, Quiqup will reschedule it up to two times. After that, the package will be returned to us, and re-delivery will incur an additional charge.

If your order arrives damaged or items are missing, please contact us within 24 hours of delivery with a photo of the issue.

 

📬 Questions?

If you have any questions about your delivery, feel free to contact us at:

📧 younjookelly@gmail.com
📞 +971 54 770 0566